Humax files gone!

[Davey]

My Humax Fox T2 has a 2TB HDD, and was loaded with loads of programmes.
There was always enough headroom that I could do some file manipulation
(duplication producing original copies) and still have space.
But last night, I turned on and found that all the separate folders
with multiple files had gone. Individual single-file programmes were
still there, but everything else had vanished. It is possible that I
made a mistake when Deleting the 'Deleted' folder (I use the Customised
Firmware ( CF )that parks deleted files until they get permanently
deleted), but the main folders were not there.
It is a mystery.

Whatever the cause, whether equipment failure or operator error, is
there any way I can get them back, or are they now gone for ever?
Luckily, all important programmes were backed up, but I am missing a
load of stuff that I was gradually watching.

Using the CF, I can Telnet into the Humax. It offers the following
options:
maint - Restart into maintenance mode.
safe - Enable safe mode on next boot.
rma - Enable return-to-manufacturer (RMA) mode.
reset - Reset custom firmware environment.
upgrade - Upgrade all installed packages.
passwd - Remove web interface password.
fixweb - Re-install web interface.
stat - Show current activity.
x - Exit and close connection.
reboot - Reboot the Humax.
diag - Run a diagnostic.
cli - System command line (advanced users).

Any help welcome.

[Martin Gregorie]

Post by Davey
My Humax Fox T2 has a 2TB HDD, and was loaded with loads of programmes.
There was always enough headroom that I could do some file manipulation
(duplication producing original copies) and still have space.
But last night, I turned on and found that all the separate folders with
multiple files had gone. Individual single-file programmes were still
there, but everything else had vanished. It is possible that I made a
mistake when Deleting the 'Deleted' folder (I use the Customised
Firmware ( CF )that parks deleted files until they get permanently
deleted), but the main folders were not there.
It is a mystery.
Whatever the cause, whether equipment failure or operator error, is
there any way I can get them back, or are they now gone for ever?
Luckily, all important programmes were backed up, but I am missing a
load of stuff that I was gradually watching.
Using the CF, I can Telnet into the Humax. It offers the following
maint - Restart into maintenance mode.
safe - Enable safe mode on next boot.
rma - Enable return-to-manufacturer (RMA) mode.
reset - Reset custom firmware environment.
upgrade - Upgrade all installed packages.
passwd - Remove web interface password.
fixweb - Re-install web interface.
stat - Show current activity.
x - Exit and close connection.
reboot - Reboot the Humax.
diag - Run a diagnostic.
cli - System command line (advanced users).
Any help welcome.

Only questions: since it sounds like you have no backups for the Humanx.


- is there a firewall between your Humanx and your internet connection?
the rest of your systems?

[Davey]

On Thu, 14 Dec 2023 12:29:24 -0000 (UTC)

Post by Martin Gregorie
Only questions: since it sounds like you have no backups for the Humanx.

Well: "Luckily, all important programmes were backed up,.." It's the
less important items that weren't backed up that I would like to
recover. If they're gone, they're gone, and I will move on.

Post by Martin Gregorie
- is there a firewall between your Humanx and your internet
connection? the rest of your systems?

That which is provided by my Fritz!box and Ubuntu, which I always
thought was adequate. Maybe I need to be a bit more proactive?

[Martin Gregorie]

Post by Davey
On Thu, 14 Dec 2023 12:29:24 -0000 (UTC)

Post by Martin Gregorie
Only questions: since it sounds like you have no backups for the Humanx.

Well: "Luckily, all important programmes were backed up,.." It's the
less important items that weren't backed up that I would like to
recover. If they're gone, they're gone, and I will move on.

Post by Martin Gregorie
- is there a firewall between your Humanx and your internet connection?
the rest of your systems?

That which is provided by my Fritz!box and Ubuntu, which I always
thought was adequate. Maybe I need to be a bit more proactive?

Have you configured its firewall appropriately, i.e. all ports blocking
externally received connection requests EXCEPT those that are used by your
Humanx and any other server(s) that you expect to handle externally
received connection requests (its quite possible there are none of these).

Use GRC.COM, https://www.grc.com/intro.htm

to scan your IP address from the outside.

[Davey]

On Thu, 14 Dec 2023 19:18:12 -0000 (UTC)

Post by Martin Gregorie
Use GRC.COM, https://www.grc.com/intro.htm
to scan your IP address from the outside.

Yes, I have used GRC for many years. I just tested using it, and my
system passed.
But it reminded me of his SpinRight, which I will take a look at
tomorrow. I have never used it, but it might help here

More later, time for the pub!

[Martin Liddle]

Post by Davey
It is possible that I
made a mistake when Deleting the 'Deleted' folder (I use the Customised
Firmware ( CF )that parks deleted files until they get permanently
deleted), but the main folders were not there.
It is a mystery.

For questions about the custom firmware you would get much more sensible
answers by asking the question at https://hummy.tv/forum/ where the
experts are to be found.

[Davey]

On Fri, 15 Dec 2023 09:29:28 +0000

Post by Martin Liddle

Post by Davey
It is possible that I
made a mistake when Deleting the 'Deleted' folder (I use the
Customised Firmware ( CF )that parks deleted files until they get
permanently deleted), but the main folders were not there.
It is a mystery.

For questions about the custom firmware you would get much more
sensible answers by asking the question at https://hummy.tv/forum/
where the experts are to be found.

Yes, that was going to be my next step. I already have an 'account'
there.I was thinking that this was more of a general Linux problem, but
I will try them anyway, there is nothing to lose.